Integrate Groove with Taskworld
Send information between Groove and Taskworld automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Taskworld for new tickets created in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Taskworld for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Taskworld.
Create a task in Taskworld for new tickets created in Groove
Groove + Taskworld
Build your own integrations between Groove and Taskworld
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Supported triggers and actions
Integrate Groove and Taskworld using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Find customer
Fetches customer profile details using email address
Create project
Creates a new project
Create task
Creates a new task
Add task to task list
Adds a task to a task list in the specified project and workspace
Create tag
Creates a new tag
Create message
Creates a message in the selected workspace
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch tag
Fetches the details of an existing tag
Fetch task
Fetches the details of an existing task
Fetch user
Fetches the details of an existing user
Remove tag from task
Removes an existing tag from the specified task
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Taskworld?
Taskworld is a cloud-based collaboration platform designed to facilitate project and task management, collaboration, delegation, communication and knowledge management within teams.
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Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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