

Integrate Groove with Teamwork Projects
Send information between Groove and Teamwork Projects automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Add new tasks to your Teamwork Projects for new tickets generated in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Teamwork Projects for fresh tickets initiated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.


Add new tasks to your Teamwork Projects for new tickets generated in Groove
Groove + Teamwork Projects

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Supported triggers and actions
Integrate Groove and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Customer added
Triggers when a customer is added

Ticket assigned
Triggers when a ticket is assigned

Ticket created
Triggers when a new ticket is created

Ticket tagged
Triggers when a ticket is tagged

Ticket closed
Triggers when a ticket is closed

Ticket opened
Triggers when a ticket is opened

Customer replied
Triggers when a customer replies to a ticket

Agent replied
Triggers when an agent replies to a ticket

Ticket deleted
Triggers when a ticket is deleted from trash

Note added
Triggers when a note is added to a ticket

Ticket priority changed
Triggers when a ticket's priority is changed

New task
Triggers when a new task is created in the selected project

New milestone
Triggers when a new milestone is created in the selected project

New task list
Triggers when a new task list is created in the selected project

New company
Triggers when a new company is created

New message
Triggers when a new message is created in the selected project

New person in project
Triggers when a new person is added in the selected project

New person
Triggers when a new person is added

New project
Triggers when a new project is created

New time entry
Triggers when a new time entry is created in the selected project
All Actions - Actions are the automated tasks

Add note
Adds a private note to an existing ticket

Create new ticket
Starts a new ticket for your customer

Assign agent to ticket
Assigns an agent to a ticket

Reopen ticket
Changes the state of a ticket to Opened

Change ticket state
Changes the state of a ticket

Close ticket
Changes the state of a ticket to Closed

Find customer
Fetches customer profile details using email address

Create milestone
Creates a new milestone in the selected project

Add person
Adds a new person

Create project
Creates a new project

Create message
Creates a new message in the selected project

Create time entry
Creates a new time entry in the selected project

Create company
Creates a new company

Create task
Creates a new task in the selected task list

Fetch person
Fetches the details of a person by person ID or email address

Fetch company
Fetches the details of an existing company

Fetch project
Fetches the details of an existing project

Fetch tag
Fetches the details of a tag by ID or name

Fetch task
Fetches the details of an existing task
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Teamwork Projects?
Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.
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