Integrate Groove with X (Twitter)
Send information between Groove and X (Twitter) automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and X (Twitter) using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Tweet liked
Triggers when the selected user likes a tweet
Search term mentioned
Triggers when there is a mention of the search term
Follower added for specified user
Triggers when the specified user gets a new follower
Tweet made by user
Triggers when a selected user tweets
Tweet posted
Triggers when you post a new tweet
Follower added
Triggers when you get a new follower
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Find customer
Fetches customer profile details using email address
Create tweet
Creates a new tweet
Fetch user
Fetches the details of the specified user
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is X (Twitter)?
X (Twitter) is a social media platform that lets you tweet, retweet, follow people or pages, and search for people and tweets. It lets you use hashtags to categorize and filter, reply to someone's tweet, and more.
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