Integrate Groove with Zoho Vault
Send information between Groove and Zoho Vault automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and Zoho Vault using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Find customer
Fetches customer profile details using email address
Share secret with user groups
Shares the selected secret with user groups
Share chamber with users
Shares the selected chamber with users
Create chamber
Creates a new chamber
Share secret with users
Shares the selected secret with users
Share chamber to group
Shares the selected chamber to a group
Unshare secret with user groups
Unshares the selected secret with user groups
Unshare secret with users
Unshares the selected secret with users
Unshare chamber with users
Unshares the selected chamber with users
Fetch user group
Fetches the details of an existing user group by name
Fetch user - By name
Fetches the details of an existing user by name
Fetch secret
Fetches an existing secret by name
Fetch user - By email
Fetches the details of an existing user by email
Fetch chamber
Fetches the details of an existing chamber by name
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Zoho Vault?
Zoho Vault is online password management software that lets businesses securely store, share and manage passwords and other sensitive data and access them from anywhere.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
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