Integrate Help Scout with 950+ apps

Create business workflows for Help Scout without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Build your own Help Scout integrations

Connect Help Scout with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Help Scout workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Mailbox added

Triggers when a new mailbox is added

Customer added

Triggers when a new customer is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

User created

Triggers when a new user is created

Conversation created

Triggers when a new conversation is created

All Actions - Actions are the automated tasks

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Create conversation from customer

Creates a new conversation from a customer

Find user

Finds user by email address

Find customer

Finds customer by email address

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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