Integrate Help Scout with Atera
Send information between Help Scout and Atera automatically, without writing any code, using Zoho Flow.
Build your own integrations between Help Scout and Atera
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Supported triggers and actions
Integrate Help Scout and Atera using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Mailbox added
Triggers when a new mailbox is added
Customer added
Triggers when a new customer is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
Alert created
Triggers when a new alert is created
Ticket resolved
Triggers when an existing ticket is resolved or closed
All Actions - Actions are the automated tasks
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Create conversation from customer
Creates a new conversation from a customer
Find user
Finds user by email address
Find customer
Finds customer by email address
Add customer
Creates a new customer
Create alert
Creates a new alert
Create ticket
Creates a new ticket
Add contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch customer
Fetches the details of an existing customer using customer ID
Fetch contact
Fetches the details of an existing contact using contact ID
Fetch alert
Fetches the details of an existing alert using alert ID
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
Similar apps
What is Atera?
Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.
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