Integrate IT Portal with Kayako

Send information between IT Portal and Kayako automatically, without writing any code, using Zoho Flow.

Build your own integrations between IT Portal and Kayako

Connect IT Portal and Kayako with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate IT Portal and Kayako using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Knowledge base article created or updated

Triggers when a knowledge base article is created or if the details of an existing knowledge base article are updated

Company created or updated

Triggers when a company is created or if the details of an existing company are updated

Site created or updated

Triggers when a site is created or if the details of an existing site are updated

Configuration created or updated

Triggers when a configuration is created or if the details of an existing configuration are updated

Contact created or updated

Triggers when a contact is created or if the details of an existing contact are updated

Device created or updated

Triggers when a device is created or if the details of an existing device are updated

Conversation created

Triggers when a new conversation is created

User created

Triggers when a new user account is created

All Actions - Actions are the automated tasks

Create site

Creates a new site

Create company

Creates a new company

Create contact

Creates a new contact

Add address

Adds a new address

Create knowledge base article

Creates a new knowledge base article

Update contact

Updates the details of an existing contact

Update address

Updates the details of an existing address

Update company

Updates the details of an existing company

Fetch knowledge base article

Fetches the details of an existing knowledge base article

Fetch company

Fetches the details of an existing company

Fetch site

Fetches the details of an existing site

Fetch device

Fetches the details of an existing device

Fetch contact

Fetches the details of an existing contact

Fetch configuration

Fetches the details of an existing configuration

Create conversation

Creates a new conversation

Add tags to organization

Adds tags to an existing organization

Create user

Creates a new user account and profile

Create organization

Creates a new organization

Add tags to conversation

Adds the specified tags to an existing conversation

Update user

Updates the details of an existing user

Update organization

Updates the details of an existing organization

Update conversation

Updates the details of an existing conversation

Find organization

Finds the details of an existing organization

Find user

Finds the details of an existing user

Find conversation

Finds the details of an existing conversation

What is IT Portal?

IT Portal is a cloud and on-premises offering for IT documentation and MSP documentation. It securely centralizes documents, licenses, logins, contacts, apps, and devices.

What is Kayako?

Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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