Integrate Kayako with Zoho Assist
Send information between Kayako and Zoho Assist automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Kayako and Zoho Assist using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user account is created
Inbound request declined
Triggers when a inbound request is declined
Unattended access session ended
Triggers when a unattended access session is ended
Inbound request expired
Triggers when a inbound request is expired
Inbound request delegated
Triggers when a inbound request is delegated
Unattended access session started
Triggers when a unattended access session is started
Inbound request picked
Triggers when a inbound request is picked
Remote support session customer joined
Triggers when a remote support session customer is joined
Screen share session started
Triggers when a screen share session is started
Device offline
Triggers when a device is offline
Remote support session started
Triggers when a remote support session is started
Inbound request created
Triggers when a new inbound request created
Device online
Triggers when a device is online
Device added
Triggers when a new device is added
Screen share session end
Triggers when a screen share session is ended
Device deleted
Triggers when a device is deleted
Inbound request dropped
Triggers when a inbound request is dropped
Remote support session end
Triggers when a remote support session is ended
Inbound request transferred
Triggers when a inbound request is transferred
All Actions - Actions are the automated tasks
Create conversation
Creates a new conversation
Add tags to organization
Adds tags to an existing organization
Create user
Creates a new user account and profile
Create organization
Creates a new organization
Add tags to conversation
Adds the specified tags to an existing conversation
Update user
Updates the details of an existing user
Update organization
Updates the details of an existing organization
Update conversation
Updates the details of an existing conversation
Find organization
Finds the details of an existing organization
Find user
Finds the details of an existing user
Find conversation
Finds the details of an existing conversation
Create unattended session
Creates a new unattended session
Schedule session
Schedules a screen sharing session
Create session
Creates a new screen sharing session
Create unattended group
Creates a new unattended group
Update unattended group
Updates the details of an existing unattended group
Update unattended computer
Updates the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
Similar apps
What is Zoho Assist?
Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
