Integrate LiveAgent with Bigin by Zoho CRM

Send information between LiveAgent and Bigin by Zoho CRM automatically, without writing any code, using Zoho Flow.

Build your own integrations between LiveAgent and Bigin by Zoho CRM

Connect LiveAgent and Bigin by Zoho CRM with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Bigin by Zoho CRM using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Contact created

Triggers when a new contact is created

User added

Triggers when a new user is added

Event created

Triggers when a new event is created

Pipeline record stage updated

Triggers when the details of a pipeline record stage is updated

Task updated

Triggers when any detail of an existing task is updated

Pipeline record updated

Triggers when the details of an existing pipeline record are updated

Pipeline record probability updated

Triggers when the probability of an existing pipeline record is updated

Pipeline record stage updated to closed

Triggers when an existing pipeline record stage is updated to closed, won, or lost.

Call updated

Triggers when any detail of an existing call is updated

Product updated

Triggers when any detail of an existing product is updated

Pipeline record created or updated

Triggers when a new pipeline record is created or updated

Product created

Triggers when a new product is created

Company updated

Triggers when any detail of an existing company is updated

Pipeline record created

Triggers when a new pipeline record is created

Company created

Triggers when a new company is created

Task created

Triggers when a new task is created

Call created

Triggers when a new call is created

Contact created or updated

Triggers when a new contact is created or updated

Event updated

Triggers when any detail of an existing event is updated

Contact updated

Triggers when any detail of an existing contact is updated

Note added

Triggers when a new note is added

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create company

Creates a new company

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Update company

Updates the details of an existing company

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Create or update contact

Creates a new contact or updates the details of an existing contact

Create task

Creates a new task

Create tag

Creates a new tag in the selected module

Remove tag from record

Removes an existing tag from the specified record

Send email

Sends an email to the specified contact

Create or update pipeline record

Creates a new pipeline record or updates the details of the pipeline record if it already exists

Create or update product

Creates a new product or updates the details of an existing product

Create call

Creates a new call

Create or update company

Creates a new company or updates the details of the company if it already exists

Add tag to record

Adds a tag to the specified record

Create user

Creates a new user

Add note

Adds a note to the selected module

Create event

Creates a new event

Update call

Updates the details of an existing call

Add product to pipeline record

Adds a product to the selected pipeline record

Update product

Updates the details of an existing product

Update pipeline record

Updates the details of an existing pipeline record

Update user

Updates the existing user

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update task

Updates the details of an existing task

Update event

Updates the details of an existing event

Fetch call

Fetches the details of an existing call by its ID or the contact ID

Fetch task

Fetches the details of an existing task by name or ID

Fetch pipeline record

Fetches the details of an existing pipeline record by its name or ID

Fetch product

Fetches the details of an existing product by ID, name, or code

Fetch user

Fetches the details of an existing user by email address or ID

Fetch contact

Fetches the details of an existing contact by email address, name, or ID.

Fetch event

Fetches the details of an existing event by title or ID

Fetch company

Fetches the details of an existing company by name or ID

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Bigin by Zoho CRM?

Bigin is a customer pipeline management software that lets you manage deals, track activities and keep all the interactions with your contacts at one place.

CRM Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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