Integrate LiveAgent with Canny

Send information between LiveAgent and Canny automatically, without writing any code, using Zoho Flow.

Build your own integrations between LiveAgent and Canny

Connect LiveAgent and Canny with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Canny using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Post status changed

Triggers when the status of a post is changed

Post created

Triggers when a new post is created

Comment made

Triggers when a new comment is made

Vote made on post

Triggers when a user votes on a post

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create company

Creates a new company

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Update company

Updates the details of an existing company

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Create post

Creates a new post

Add comment

Adds a new comment on the specified post

Find or create user

Finds an existing user. If the user does not exist, creates a new user.

Update post status

Updates the status of an existing post

Fetch user

Fetches the details of an existing user

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Canny?

Canny is a cloud-based product management solution that lets you capture, organize, and analyze user feedback to help you make informed product decisions.

Product Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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