Integrate LiveChat with PagerDuty
Send information between LiveChat and PagerDuty automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate LiveChat and PagerDuty using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Visitor queued
Triggers when a visitor is queued
Chat ended
Triggers when a chat is ended
Chat created
Triggers when a new chat is created
Incident note event occurred
Triggers when the selected incident note event has occurred
Incident event occurred
Triggers when the selected incident event has occurred
Service event occurred
Triggers when the selected service event has occurred
Incident responder event occurred
Triggers when the selected incident responder event has occurred
Notification received
Triggers when a new notification is received
Incident status event occurred
Triggers when the selected incident status event has occurred
All Actions - Actions are the automated tasks
Resume chat
Restarts an archived chat
Close chat
Closes an existing chat
Create incident note
Creates a new incident note
Create event
Creates a new event
Create incident
Creates a new incident
Create status update
Creates a new status update
Fetch escalation policy by name
Fetches the details of an escalation policy by name
Fetch priority by ID
Fetches the details of an existing priority by ID
Fetch escalation policy by ID
Fetches the details of an escalation policy by ID
Fetch incident by ID
Fetches the details of an incident by ID
Fetch incident by title
Fetches the details of an incident given the title
Fetch priority by name
Fetches the details of an existing priority by name
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
What is PagerDuty?
Pagerduty is a digital operations management platform that provides reliable notifications to help detect and fix infrastructure issues. It is an extensible platform that lets you manage incidents, configure customized notifications, and enable modern incident responses.
Similar apps
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