Integrate Microsoft Teams with ServiceDesk Plus Cloud
Send information between Microsoft Teams and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Fetch a request using its internal id in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically fetches a request using its internal id in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow fetches a request using its internal id in ServiceDesk Plus Cloud.
Fetch a request using its internal id in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Fetch the selected problem's attribute id by name in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically fetches the selected problem's attribute id by name in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow fetches the selected problem's attribute id by name in ServiceDesk Plus Cloud.
Fetch the selected problem's attribute id by name in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Associate a request with a specific problem in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically associates a request with a specific problem in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow associates a request with a specific problem in ServiceDesk Plus Cloud.
Associate a request with a specific problem in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Create a new request task in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically creates a new request task in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow creates a new request task in ServiceDesk Plus Cloud.
Create a new request task in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Create a new change in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically creates a new change in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow creates a new change in ServiceDesk Plus Cloud.
Create a new change in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Create a new release in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically creates a new release in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow creates a new release in ServiceDesk Plus Cloud.
Create a new release in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Update the details of an existing problem in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically updates the details of an existing problem in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow updates the details of an existing problem in ServiceDesk Plus Cloud.
Update the details of an existing problem in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Fetch the details of an existing change attribute by name in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with ServiceDesk Plus Cloud using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically fetches the details of an existing change attribute by name in ServiceDesk Plus Cloud. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow fetches the details of an existing change attribute by name in ServiceDesk Plus Cloud.
Fetch the details of an existing change attribute by name in ServiceDesk Plus Cloud when a new message is created in a channel in Microsoft Teams
Microsoft Teams + ServiceDesk Plus Cloud
Build your own integrations between Microsoft Teams and ServiceDesk Plus Cloud
Connect Microsoft Teams and ServiceDesk Plus Cloud with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Microsoft Teams and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Channel created
Triggers when a new channel is created in the selected team
Event created
Triggers when a new event is created
Asset created
Triggers when a new asset is created
Release task created
Trigger when a new release task is created
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Release note created
Triggers when a new release note is created
Release task updated
Triggers when a release task details are updated
Requester created
Triggers when a new requester is created
Project created
Triggers when a new project is created
Request updated
Triggers when the details of an existing request are updated
Problem created
Triggers when a new problem is created in a template
Release created
Triggers when a new release is created
Request task created
Triggers when a new request task is created
Request created in template
Triggers when a new request is created in the selected template
Project task worklog created
Triggers when a new project task worklog is created
Change status updated
Triggers when the status of an existing change is updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request approved
Triggers when an existing request is approved
Project task created
Trigger when a new task is created in project
Release status updated
Triggers when the status of an existing release is updated
Project member added
Triggers when a new member is added in project
Project task updated
Triggers when an existing task is updated
Project updated in template
Triggers when a project is updated under selected template
Note created
Triggers when a new note is created
Request task worklog created
Triggers when a request task worklog is created
Release note updated
Triggers when an existing release note is updated
Milestone comment added
Triggers when a new comment is added in milestone
Release updated
Triggers when the details of an existing release are updated
Request worklog created
Triggers when a new request worklog is created
Request task updated
Triggers when the details of an existing request task are updated
Change created
Triggers when a new change is created
Milestone updated
Triggers when a milestone is updated
Project task comment added
Triggers when a new project task comment is added
Notification sent
Triggers when a user sends a notification
Milestone created
Triggers when a new milestone is created
All Actions - Actions are the automated tasks
Post message to channel
Posts a message in the selected channel
Create event
Creates a new event
Add user to channel
Adds the specified user to a channel
Create channel
Creates a new channel in the selected team
Post message to chat
Posts a message to the specified chat
Update event
Updates the details of an existing event
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Fetch user by name or email
Fetches user by name or email
Fetch channel
Fetches a channel by it's name
Cancel event
Cancels the specified event
Fetch event
Fetches the details of an existing event by title or ID
Create project task worklog
Creates a new project task worklog
Create request task
Creates a new request task
Create project task
Creates a new task in a project
Create change
Creates a new change
Create project
Creates a new project
Add project member
Adds a new project member
Create technician
Creates a new technician
Create milestone task worklog
Creates a new milestone task worklog
Create milestone
Creates a new milestone
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create request note
Creates a note for the selected request
Create request worklog
Creates a new request worklog
Create requester
Creates a new requester
Add milestone comment
Adds a new milestone comment
Create problem
Creates a new problem
Add solution
Adds a new solution
Associate release with change
Associates a release with an existing change
Create release
Creates a new release
Create request task worklog
Creates a new request task worklog
Create release note
Creates a note for the selected release
Create release task
Creates a new task in a release
Create request
Creates a new request
Send Notification
Sends a request notification
Associate request with problem
Associates a request with a specific problem
Associate release with problem
Associates a release with a problem
Update change
Updates the details of an existing change
Update milestone
Updates the details of an existing milestone
Update requester
Updates the details of an existing requester based on ID
Update release task
Updates the details of an existing release task
Update project task
Updates the details of an existing project task
Update Release
Updates the details of an existing release
Update problem
Updates the details of an existing problem
Update project
Updates the details of an existing project
Update request
Updates the details of an existing request
Update technician
Updates the details of an existing technician
Fetch release attribute
Fetches the details of release attributes by name
Fetch request by internal ID
Fetches a request using its internal ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch solution topic
Fetches a solution topic by its name
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch release UDF attributes
Fetches the user-defined field (UDF) attributes of a release by name
Fetch release task
Fetches the details of an existing release task by id or title
Find a request attribute
Fetches a request attribute by its name
Fetch release
Fetches the details of an existing release by its id or display id or title
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches the user-defined field (UDF) attributes of a change by name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Fetch project by ID
Fetches the details of an existing project by ID
Fetch project task
Fetches the details of an existing project task by ID
Fetch request by ID
Fetches the details of an existing request by ID
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
Build comprehensive workflows using
Webhook triggers
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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