Integrate PagerDuty with ServiceNow

Send information between PagerDuty and ServiceNow automatically, without writing any code, using Zoho Flow.

Build your own integrations between PagerDuty and ServiceNow

Connect PagerDuty and ServiceNow with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate PagerDuty and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Incident resolved

Triggers when an incident is resolved

New notification

Triggers when there is a new notification

Incident created or triggered

Triggers when a new incident is created or triggered

Incident escalated

Triggers when an incident is escalated to another user in the same escalation level

Incident acknowledged

Triggers when an incident is acknowledged

Record updated

Triggers when the details of an existing record are updated

Record created

Triggers when an incident record is created

All Actions - Actions are the automated tasks

Create user

Creates a new user

Create event

Creates a new event

Create incident

Creates a new incident

Update incident

Updates the details of an existing incident

Fetch incident

Fetches the details of an existing incident by its ID or incident key

Fetch user

Fetches the details of an existing user by its ID or name

Find user on call

Finds the user on call for a specific schedule

Create incident

Creates a new incident record

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Update record

Updates the details of an existing record in the specified table

Update incident

Updates the details of an existing incident record

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch user

Fetches the details of an existing user

Fetch incident

Fetches the details of an existing incident record by ID

What is PagerDuty?

PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.

Popular Server Monitoring

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY