Integrate Pipefy with Zendesk

Send information between Pipefy and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a card in the selected pipe exceeds maximum lead time in Pipefy

Integrate Pipefy with Zendesk using Zoho Flow. Whenever a card in the selected pipe exceeds maximum lead time in Pipefy, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a card in the selected pipe exceeds maximum lead time in Pipefy.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a card in the selected pipe exceeds maximum lead time in Pipefy

Pipefy + Zendesk

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Supported triggers and actions

Integrate Pipefy and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New card

Triggers when a new card is created in the selected pipe

Card expired

Triggers when a card expires in the selected pipe

Card moved

Triggers when a card is moved in the selected pipe

Card done

Triggers when a card is done in the selected pipe

Card late

Triggers when a card in the selected pipe exceeds maximum lead time

Card overdue

Triggers when a card is overdue in the selected pipe

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create card

Creates a card in the selected pipe

Delete card

Deletes the selected card

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Pipefy?

Pipefy is a process management tool with features such as advanced reports, private pipes, process templates, and conditional logic.

Project Management

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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