Integrate ProdPad with Zendesk
Send information between ProdPad and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when an existing user story is pushed to development in ProdPad
Integrate ProdPad with Zendesk using Zoho Flow. Whenever an existing user story is pushed to development in ProdPad, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing user story is pushed to development in ProdPad.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when an existing user story is pushed to development in ProdPad
ProdPad + Zendesk
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Supported triggers and actions
Integrate ProdPad and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Idea pushed
Triggers when an existing idea is pushed to development
User story pushed
Triggers when an existing user story is pushed to development
Feedback added
Triggers when a new feedback record is added
User story created
Triggers when a new user story is created
Idea added
Triggers when a new idea is added
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add idea
Adds a new idea
Add feedback
Adds a new feedback record
Fetch product
Fetches the details of an existing product by name
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is ProdPad?
Prodpad is product management software that lets you create user personas, prioritize product ideas, and work on product strategy with roadmaps.
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
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