Integrate Prospect.io with ServiceDesk Plus Cloud

Send information between Prospect.io and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Prospect.io and ServiceDesk Plus Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Prospect converted

Triggers when a prospect is marked as converted

New prospect

Triggers when a new prospect is added

New prospect reply

Triggers when a prospect replies to your email

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Change created

Triggers when a new change is created

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Change status updated

Triggers when the status of an existing change is updated

Request created in template

Triggers when a new request is created in the selected template

Task updated

Triggers when the details of an existing task are updated

Note created

Triggers when a new note is created

Problem created

Triggers when a new problem is created in a template

Request approved

Triggers when an existing request is approved

Requester created

Triggers when a new requester is created

Task created

Triggers when a new task is created

Asset created

Triggers when a new asset is created

All Actions - Actions are the automated tasks

Convert prospect

Converts the selected prospect

Create prospect in campaign

Creates a new prospect and adds it to the selected campaign

Qualify prospect

Qualifies the selected prospect

Archive prospect

Archives the selected prospect

Create prospect

Creates a new prospect

Fetch prospect

Fetches the details of an existing prospect by email address

Unarchive prospect

Unarchives the selected prospect

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Create request

Creates a new request

Add solution

Adds a new solution

Create change

Creates a new change

Associate request with problem

Associates a request with a specific problem

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch problem

Fetches the details of an existing problem by ID

Fetch requester

Fetches the details of an existing requester by email address

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch request - By ID

Fetches the details of an existing request by ID

Find a request attribute

Fetches a request attribute by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch solution topic

Fetches a solution topic by its name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

What is Prospect.io?

Prospect.io is a sales automation platform. It lets you verify email addresses, send drip campaigns and track conversions.

CRM Sales Automation

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Toto

Technical Engineer, Master Liveaboards

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