Integrate Retently with ServiceNow
Send information between Retently and ServiceNow automatically, without writing any code, using Zoho Flow.
Build your own integrations between Retently and ServiceNow
Connect Retently and ServiceNow with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Retently and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer created
Triggers when a new customer is created
Feedback received
Triggers when new feedback is received
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Create or update customer
Creates a new customer. Update the details if the email address already exists.
Create customer and send survey
Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.
Unsubscribe customer
Unsubscribes the specified customer
Add tags to feedback
Adds tags to the specified feedback
Fetch score
Fetches the details of the latest NPS score
Create incident
Creates a new incident record
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Update record
Updates the details of an existing record in the specified table
Update incident
Updates the details of an existing incident record
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch user
Fetches the details of an existing user
Fetch incident
Fetches the details of an existing incident record by ID
What is Retently?
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What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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Sales Director, Artico
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CEO, iDAYit
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Director, Perth Security Services
