Integrate Routee with Help Scout
Send information between Routee and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Routee and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact added
Triggers when a new contact is added
Mailbox added
Triggers when a new mailbox is added
Customer added
Triggers when a new customer is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
All Actions - Actions are the automated tasks
Blacklist contact
Adds an existing contact to the blacklist
Create contact
Creates a new contact
Add contact to group
Adds an existing contact to a specified group
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Remove contact from blacklist
Removes the specified contact from the blacklist
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Create conversation from customer
Creates a new conversation from a customer
Find user
Finds user by email address
Find customer
Finds customer by email address
What is Routee?
Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web and API automation solutions for corporations. It lets you craft interactive and engaging campaigns easily and efficiently using its advanced SMS services
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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