Integrate SendGrid with Zoho SalesIQ
Send information between SendGrid and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SendGrid and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
New report generated
Triggers when a new email campaign report is generated
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation created
Triggers when a new conversation is created
Conversation participants added
Triggers when participants are invited to the chat
Conversation rated
Triggers when a conversation is rated
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Operator added
Triggers when a new operator is added
Conversation attender updated
Triggers when an operator picks up a chat
Conversation missed
Triggers when a conversation is missed
Conversation completed
Triggers when a conversation is completed
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Department created
Triggers when a new department is created to the specified portal
All Actions - Actions are the automated tasks
Create suppression group
Creates a new suppression group
Send email
Sends an email to the specified recipients
Add email address to suppression group
Adds the specified email address to the selected suppression group
Create single send email
Creates a single send email and stores it in draft
Add or update contact
Adds a new contact. Updates the details if it already exists.
Associate operators to department
Associates operators to the selected department
Send message to latest conversation
Sends a message to the latest conversation
Create article
Creates a new article
Enable department
Enables the selected department
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
What is SendGrid?
SendGrid is a customer communication platform for sending marketing and transactional emails. You can use the customized templates, schedule features, and perform A/B testing to ensure maximum customer engagement.
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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