Integrate ServiceDesk Plus Cloud with FastBill
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and FastBill using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Asset created
Triggers when a new asset is created
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Task created
Triggers when a new task is created
Template created
Triggers when a new template is created
Contact created
Triggers when a new contact is created
Contact updated
Triggers when the details of an existing contact are updated
Time created
Triggers when a new time is created
Invoice created
Triggers when a new invoice is created
Product created
Triggers when a new product is created
Customer created
Triggers when a new customer is created
Estimate updated
Triggers when the details of an existing estimate are updated
Expense created
Triggers when a new expense is created
Estimate created
Triggers when a new estimate is created
Project created
Triggers when a new project is created
Revenue created
Triggers when a new revenue is created
Customer updated
Triggers when the details of an existing customer are updated
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Create requester
Creates a new requester
Create change
Creates a new change
Create problem
Creates a new problem
Create request
Creates a new request
Associate request with problem
Associates a request with a specific problem
Add solution
Adds a new solution
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Create recurring invoice
Creates a new recurring invoice
Create expense
Creates a new expense
Create revenue
Creates a new revenue
Create customer
Creates a new customer
Create contact
Creates a new contact
Create estimate
Creates a new estimate
Send invoice
Sends a completed invoice through email
Invoice paid
Marks an invoice as paid
Create project
Creates a new project
Cancel invoice
Cancels an invoice
Create time
Creates a new time
Complete invoice
Completes an unfinished invoice
Create invoice
Creates a new invoice
Create product
Creates a new product
Update product
Updates the details of an existing product
Update recurring invoice
Updates the details of an existing recurring invoice
Update time
Updates the details of an existing time
Update project
Update the details of an existing project
Update invoice
Updates the details of an existing invoice
Update customer
Updates the details of an existing customer
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID
Fetch product
Fetches the details of an existing product using ID
Fetch recurring invoice
Fetches the details of an existing recurring invoice using ID
Fetch customer
Fetches the details of an existing customer using ID
Fetch estimate
Fetches the details of an existing estimate using ID
Fetch project
Fetches the details of an existing project using ID
Fetch invoice
Fetches the details of an existing invoice using ID
Fetch expense
Fetches the details of an existing expense using ID
Fetch revenue
Fetches the details of an existing revenue using ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is FastBill?
FastBill is an online accounting application for small businesses and entrepreneurs. It lets you create invoices and estimates, capture and archive receipts, analyze your financials, and hand over monthly reports to your accountant with just one click.
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