Integrate ServiceDesk Plus Cloud with Syncro

Send information between ServiceDesk Plus Cloud and Syncro automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus Cloud and Syncro

Connect ServiceDesk Plus Cloud and Syncro with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus Cloud and Syncro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created in template

Triggers when a new request is created in the selected template

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Note created

Triggers when a new note is created

Requester created

Triggers when a new requester is created

Change status updated

Triggers when the status of an existing change is updated

Task updated

Triggers when the details of an existing task are updated

Request updated

Triggers when the details of an existing request are updated

Asset created

Triggers when a new asset is created

Problem created

Triggers when a new problem is created in a template

Request approved

Triggers when an existing request is approved

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Change created

Triggers when a new change is created

Task created

Triggers when a new task is created

Contact added

Triggers when a new contact is added

Customer added

Triggers when a new customer is added

Appointment added

Triggers when a new appointment is added

Ticket added

Triggers when a new ticket is added

Purchase order created

Triggers when a new purchase order is created

Vendor added

Triggers when a new vendor is added

Payment created

Triggers when a new payment is created

Product added

Triggers when a new product is added

Item added

Triggers when a new item is added

Invoice added

Triggers when a new invoice is added

RMM alert created

Triggers when a new RMM alert is created

Asset created

Triggers when a new asset is created

Lead added

Triggers when a new lead is added

Contract added

Triggers when a new contract is added

All Actions - Actions are the automated tasks

Create request note

Creates a note for the selected request

Create requester

Creates a new requester

Create change

Creates a new change

Create problem

Creates a new problem

Create request

Creates a new request

Associate request with problem

Associates a request with a specific problem

Add solution

Adds a new solution

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Update requester

Updates the details of an existing requester based on ID

Fetch requester

Fetches the details of an existing requester by email address

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch problem

Fetches the details of an existing problem by ID

Fetch solution topic

Fetches a solution topic by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Find a request attribute

Fetches a request attribute by its name

Create contract

Creates a new contract

Create contact

Creates a new contact

Create ticket

Creates a ticket

Create customer

Creates a new customer

Create invoice

Creates a new invoice

Create lead

Creates a new lead

Create vendor

Creates a vendor

Create payment

Creates a new payment

Create product

Creates a new product

Create appointment

Creates a new appointment

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Popular

What is Syncro?

Syncro is a PSA, RMM, and Remote Session platform designed specifically for Managed Service Providers and IT admins.

CRM Helpdesk ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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