Integrate ServiceDesk Plus Cloud with Ziflow
Send information between ServiceDesk Plus Cloud and Ziflow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Ziflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Asset created
Triggers when a new asset is created
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Task created
Triggers when a new task is created
Comment added or updated
Triggers when a new comment is added or when an existing comment is updated
Proof updated
Triggers when the details of an existing proof are updated
Review completed
Triggers when a proof review is completed
Proof created
Triggers when a new proof is created
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Create requester
Creates a new requester
Create change
Creates a new change
Create problem
Creates a new problem
Create request
Creates a new request
Associate request with problem
Associates a request with a specific problem
Add solution
Adds a new solution
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Create comment
Creates a new comment in the specified proof
Create guest
Creates a new guest
Add reviewer
Adds a reviewer to the specified stage on the proof
Create proof
Creates a new proof
Complete review or make decision
Makes a decision or marks the specified review as complete based on the reviewer's proof role
Create folder
Creates a new folder
Update user
Updates the details of an existing user
Like comment
Likes a comment in the specified proof
Update proof
Updates the details of an existing proof
Update reviewer
Updates the details of an existing reviewer
Update folder
Updates the details of an existing folder
Update guest
Updates the details of an existing guest
Fetch comment
Fetches a comment in an existing proof using its ID
Fetch user
Fetches the details of an existing user using their email address or ID
Fetch guest or user
Fetches the details of an existing contact (guest or user) using their email address or ID
Fetch reviewer
Fetches the details of an existing reviewer using ID or email address
Fetch proof
Fetches the details of an existing proof using its ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Ziflow?
Ziflow is a creative collaboration and online proofing solution that lets you create approval workflows and review all your creative content from a single platform.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
