Integrate ServiceDesk Plus Cloud with Zoho Writer

Send information between ServiceDesk Plus Cloud and Zoho Writer automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus Cloud and Zoho Writer

Connect ServiceDesk Plus Cloud and Zoho Writer with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus Cloud and Zoho Writer using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created in template

Triggers when a new request is created in the selected template

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Note created

Triggers when a new note is created

Requester created

Triggers when a new requester is created

Change status updated

Triggers when the status of an existing change is updated

Task updated

Triggers when the details of an existing task are updated

Request updated

Triggers when the details of an existing request are updated

Asset created

Triggers when a new asset is created

Problem created

Triggers when a new problem is created in a template

Request approved

Triggers when an existing request is approved

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Change created

Triggers when a new change is created

Task created

Triggers when a new task is created

Document created in WorkDrive

Triggers when a new document is created in the selected WorkDrive

Document created and moved to folder

Triggers when a new document is created and moved to the selected folder

Document edited

Triggers when an existing document is edited

Document created in Zoho Docs

Triggers when a new document is created in Zoho Docs

All Actions - Actions are the automated tasks

Create request note

Creates a note for the selected request

Create requester

Creates a new requester

Create change

Creates a new change

Create problem

Creates a new problem

Create request

Creates a new request

Associate request with problem

Associates a request with a specific problem

Add solution

Adds a new solution

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Update requester

Updates the details of an existing requester based on ID

Fetch requester

Fetches the details of an existing requester by email address

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch problem

Fetches the details of an existing problem by ID

Fetch solution topic

Fetches a solution topic by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Find a request attribute

Fetches a request attribute by its name

Merge and email document - WorkDrive

Creates a merged documents with the selected template and sends it through email

Send document for signature

Sends the specified document for electronic signature

Merge and store document

Creates a merged document with the selected template and stores it

Merge and store document - WorkDrive

Creates a merged document with selected template and stores it in WorkDrive

Merge document and invoke function

Creates a merge document with the selected template and invokes the function associated with it

Upload document

Uploads the selected document and optionally to the selected folder

Merge and sign document

Creates a merged document with the selected template and signs it

Merge and email document

Creates a merged document with the selected template and sends it through email

Create document

Creates a new document with the given text

Lock or unlock document

Locks or unlocks the specified document

Mark or unmark favorite

Marks or unmarks the specified document as favorite

Mark file as completed

Marks the specified document as completed

Mark or unmark final status

Marks or unmarks the status of the specified document as final

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Popular

What is Zoho Writer?

Zoho Writer is a word processor with collaboration features. You can access your documents on all devices and make your work better with the editing tools available.

Documents Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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