Integrate ServiceNow with Slack
Send information between ServiceNow and Slack automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and Slack
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Supported triggers and actions
Integrate ServiceNow and Slack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
Message posted to public channel
Triggers when a new message is posted to the selected public channel
User added
Triggers when a new user is added
Channel created
Triggers when a new channel is created
Message starred
Triggers when a message is starred
Message posted to private channel
Triggers when a new message is posted to the selected private channel
All Actions - Actions are the automated tasks
Create incident
Creates a new incident record
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Update record
Updates the details of an existing record in the specified table
Update incident
Updates the details of an existing incident record
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch user
Fetches the details of an existing user
Fetch incident
Fetches the details of an existing incident record by ID
Fetch user - By name
Fetches the details of an existing user by name
Send direct message
Sends a direct message to the selected user
Send private channel message
Sends a message to the selected private channel
Update profile
Updates the profile information for the selected user
Create reminder
Creates a new reminder
Create channel
Creates a new public channel
Send public channel message
Sends a message to the selected public channel
Fetch user - By username
Fetches the details of an existing user by username
Set channel topic
Sets the topic for the selected channel
Fetch user - By ID
Fetches the details of an existing user by ID
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
What is Slack?
Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.
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