Integrate ServiceNow with When I Work
Send information between ServiceNow and When I Work automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and When I Work
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Supported triggers and actions
Integrate ServiceNow and When I Work using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Create incident
Creates a new incident record
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Update record
Updates the details of an existing record in the specified table
Update incident
Updates the details of an existing incident record
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch user
Fetches the details of an existing user
Fetch incident
Fetches the details of an existing incident record by ID
Create clock-in entry
Creates a clock-in entry for the specified employee
Create user
Creates a new employee, manager, or supervisor.
Create clock-out entry
Creates a clock-out entry for the specified employee
Fetch user
Fetches the details of an existing user by first name, last name, or email address.
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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What is When I Work?
When I Work is an employee scheduling and time tracking application for the modern workforce. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.
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