Integrate Smoove with Groove
Send information between Smoove and Groove automatically, without writing any code, using Zoho Flow.
Build your own integrations between Smoove and Groove
Connect Smoove and Groove with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Smoove and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New list
Triggers when a new list is created
New subscriber
Triggers when a new subscriber is added
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
Create list
Creates a new list
Unsubscribe
Moves the specified subscriber to the Unsubscribed list
Fetch subscriber - By ID
Fetches a subscriber by ID
Fetch subscriber - By email
Fetches a subscriber by email
Add or update subscriber
Adds or updates subscriber details
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Find customer
Fetches customer profile details using email address
What is Smoove?
Smoove is a marketing automation tool that lets you send emails and text messages easily. You can build customized landing pages, segment customers, and improve your business with clear data metrics.
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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CEO, OpIndia
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
