Integrate Snovio with SolarWinds Service Desk

Send information between Snovio and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Snovio and SolarWinds Service Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Campaign link clicked

Triggers when a prospect opens a link in an email for the first time

Email replied

Triggers when a recipient replies to an email from any drip campaign for the first time

Email opened

Triggers when a recipient opens an email from any drip campaign for the first time

Campaign prospect replied

Triggers when a recipient responds to any email in any of the campaigns

Email opened from campaign

Triggers when a recipient opens an email from specified drip campaign for the first time

Email sent from campaign

Triggers when an email is sent from a specified drip campaign

Email sent

Triggers when an email is sent to a recipient in any drip campaign

New Task

Triggers when a new task is created

New Problem

Triggers when a new problem is created in your service desk

New Risk

Triggers when a new risk is detected

New User

Triggers when a new user is created

New Contract

Triggers when a new contract is created

New Hardware

Triggers when a new hardware is created in your inventory

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Release

Triggers when a new release is created in your service desk

New Incident

Triggers when a new incident is created

All Actions - Actions are the automated tasks

Create or update prospect

Adds a new prospect to a prospect list or updates the details of an existing prospect

Update recipient status

Changes the status of the recipient in a specific drip campaign

Fetch profile

Fetches a profile by email

Verify email

Checks if a given email address is deliverable and is available on the internet

Fetch email

Fetches an email by domain, first name, and last name

Count emails

Counts how many email addresses are available for a domain or company

Create Solution

Creates a new solution in your service desk

Create Release

Creates a new release in your service desk

Create User

Creates a new user

Create Hardware

Creates a new hardware in your inventory

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Incident

Creates a new incident

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is Snovio?

Snovio is an online tool that lets you find and verify emails. You can create drip campaigns and find the right contact person in a company easily.

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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