Integrate StatusHub with Kayako
Send information between StatusHub and Kayako automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate StatusHub and Kayako using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Service created
Triggers when a new service is created
Incident created
Triggers when a new incident is created
Incident template created
Triggers when a new incident template is created
Maintenance created
Triggers when a new maintenance is created
Maintenance template created
Triggers when a new maintenance template is created
Group created
Triggers when a new group is created
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user account is created
All Actions - Actions are the automated tasks
Create incident
Creates a new incident
Create subscriber method
Creates a new subscriber method
Create maintenance
Creates a new maintenance
Create maintenance template
Creates a new maintenance template
Create incident update
Creates a new incident update
Create service
Creates a new service
Create group
Creates a new group
Create incident template
Creates a new incident template
Update subscriber method
Updates the details of an existing subscriber method
Update incident
Updates the details of an existing incident
Update incident template
Updates the details of an existing incident template
Update group
Updates the details of an existing group
Update maintenance
Updates the details of an existing maintenance
Update maintenance template
Updates the details of an existing maintenance template
Update service
Updates the details of an existing service
Update incident status
Updates the details of an existing incident status
Fetch group
Fetches the details of an existing group using its ID
Fetch maintenance template
Fetches the details of an existing maintenance template using its ID
Fetch incident
Fetches the details of an existing incident using its ID
Fetch subscriber method
Fetches the details of an existing subscriber method using its ID
Fetch maintenance
Fetches the details of an existing maintenance using its ID
Fetch incident update
Fetches the details of an existing incident update using its ID
Fetch service
Fetches the details of an existing service using its ID
Fetch incident template
Fetches the details of an existing incident template using its ID
Create conversation
Creates a new conversation
Add tags to organization
Adds tags to an existing organization
Create user
Creates a new user account and profile
Create organization
Creates a new organization
Add tags to conversation
Adds the specified tags to an existing conversation
Update user
Updates the details of an existing user
Update organization
Updates the details of an existing organization
Update conversation
Updates the details of an existing conversation
Find organization
Finds the details of an existing organization
Find user
Finds the details of an existing user
Find conversation
Finds the details of an existing conversation
What is StatusHub?
StatusHub is an IT incident communication tool that helps you establish clear and flexible communication with end users to reduce IT disruption and downtime impact.
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
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