Integrate SupportBee with Active Collab

Send information between SupportBee and Active Collab automatically, without writing any code, using Zoho Flow.

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Create a task in Active Collab for new tickets created in SupportBee

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Active Collab for new tickets generated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Active Collab.
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Create a task in Active Collab for new tickets created in SupportBee

SupportBee + Active Collab

Build your own integrations between SupportBee and Active Collab

Connect SupportBee and Active Collab with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Active Collab using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Customer Reply

Triggers when a customer replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

New Ticket

Triggers when a new ticket is created

New Agent Reply

Triggers when an agent replies to a ticket

Task created

Triggers when a new task is created

Task list created

Triggers when a new task list is created in a project

Task updated

Triggers when the details of an existing task is updated

Comment added

Triggers when a comment is added to an object

Task moved

Triggers when a task is moved from one task list to another

Task closed

Triggers when a task is closed

Project created

Triggers when a new project is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create company

Creates a new company

Create task

Creates a new task

Add comment to discussion

Adds a new comment to discussion

Add comment to task

Creates a new comment in the selected task

Create project

Creates a new project

Move task

Moves the specified task to the selected task list

Fetch user

Fetches the details of an existing user by email address

Fetch task

Fetches the details of an existing task

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Active Collab?

ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.

Product Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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