Integrate Swit with Help Scout

Send information between Swit and Help Scout automatically, without writing any code, using Zoho Flow.

Build your own integrations between Swit and Help Scout

Connect Swit and Help Scout with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Swit and Help Scout using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Message posted

Triggers when a new message is posted on the selected channel

Idea posted

Triggers when a new idea is posted on the selected channel

Task created

Triggers when a new task is created in the selected project

Mailbox added

Triggers when a new mailbox is added

Customer added

Triggers when a new customer is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

User created

Triggers when a new user is created

Conversation created

Triggers when a new conversation is created

All Actions - Actions are the automated tasks

Create task

Creates a task in the selected project

Create comment on task

Posts a comment on the selected task

Create idea

Posts an idea on the selected channel

Create message

Posts a message on the selected channel

Create project

Creates a project in the selected workspace

Fetch task

Fetches the details of an existing task

Fetch project

Fetches the details of an existing project by name

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Create conversation from customer

Creates a new conversation from a customer

Find user

Finds user by email address

Find customer

Finds customer by email address

What is Swit?

Swit is a team collaboration platform that provides features such as chat, file sharing, task management, calendar, and more in a single interface.

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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