Integrate Swit with Help Scout
Send information between Swit and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Swit and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Message posted
Triggers when a new message is posted on the selected channel
Idea posted
Triggers when a new idea is posted on the selected channel
Task created
Triggers when a new task is created in the selected project
Mailbox added
Triggers when a new mailbox is added
Customer added
Triggers when a new customer is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
All Actions - Actions are the automated tasks
Create task
Creates a task in the selected project
Create comment on task
Posts a comment on the selected task
Create idea
Posts an idea on the selected channel
Create message
Posts a message on the selected channel
Create project
Creates a project in the selected workspace
Fetch task
Fetches the details of an existing task
Fetch project
Fetches the details of an existing project by name
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Create conversation from customer
Creates a new conversation from a customer
Find user
Finds user by email address
Find customer
Finds customer by email address
What is Swit?
Swit is a team collaboration platform that provides features such as chat, file sharing, task management, calendar, and more in a single interface.
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What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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