Integrate Teamwork Desk with OneDrive
Send information between Teamwork Desk and OneDrive automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Teamwork Desk and OneDrive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer reply
Triggers when a customer sends a reply
New agent reply
Triggers when an agent sends a reply
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
Thread edited
Triggers when a thread in the selected inbox is edited
New file
Triggers when a new file is created
New folder
Triggers when a new folder is created
New file - Business account
Triggers when a new file is created in a business account
File updated
Triggers when an existing file is updated
New folder - Business account
Triggers when a new folder is created in a business account
All Actions - Actions are the automated tasks
Link task to ticket
Links a task to a ticket
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Unassign ticket
Unassigns the selected ticket
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Copy file or folder
Creates a copy of an existing file or folder
Create text file
Creates a new text file
Create folder
Creates a new folder
Fetch file
Fetches the details of an existing file by name
Fetch folder
Fetches the details of an existing folder by name
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is OneDrive?
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
