Integrate Teamwork Desk with Zoho Projects
Send information between Teamwork Desk and Zoho Projects automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Zoho Projects for new tickets generated in Teamwork Desk
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Zoho Projects for fresh tickets initiated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Zoho Projects.
Add new tasks to your Zoho Projects for new tickets generated in Teamwork Desk
Teamwork Desk + Zoho Projects
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Supported triggers and actions
Integrate Teamwork Desk and Zoho Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer reply
Triggers when a customer sends a reply
New agent reply
Triggers when an agent sends a reply
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
Thread edited
Triggers when a thread in the selected inbox is edited
Task completed
Triggers when a task is marked as completed in the portal
Milestone completed
Triggers when a milestone is marked as completed in the portal
Event updated
Triggers when an existing event is updated
Updated task in layout
Triggers when a task is updated in a specific layout
Task comment added
Triggers when a new comment is added to a task
Task created in project
Triggers when a new task is created in a specific project
Task or subtask updated
Triggers when a task or subtask is updated in the portal
Task created in layout
Triggers when a new task is created in a specific layout
Issue submitted in project
Triggers when a new issue is submitted in a specific project
Task list created in project
Triggers when new task list is created
Project created
Triggers when a new project is created in the portal
Updated task in project
Triggers when a task is updated in a specific project
Milestone updated in project
Triggers when a milestone is updated in a specific project
Event created
Triggers when a new event is created in the portal
Project updated
Triggers when a project's details are updated
Issue comment added
Triggers when a new comment is added to an issue
Project comment added
Triggers when a new comment is added to a project
Milestone created
Triggers when a new milestone is created in the portal
Milestone completed in project
Triggers when a milestone is marked as completed in a specific project
Milestone created in project
Triggers when a new milestone is created in a specific project
Issue updated in project
Triggers when the details of an issue are updated in a specific project
Task list completed
Triggers when a task list is completed
Milestone updated
Triggers when a milestone is updated in the portal
Task completed in project
Triggers when a task is marked as completed in a specific project
Issue updated
Triggers when the details of an issue are updated in the portal
Issue submitted
Triggers when a new issue is submitted in the portal
Task created
Triggers when a new task is created in the portal
All Actions - Actions are the automated tasks
Link task to ticket
Links a task to a ticket
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Unassign ticket
Unassigns the selected ticket
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Create tag
Creates a new tag in the portal
Clone a task list
Clones a task list by Source ID. Source ID can be an existing task list template , project, or project template
Add comment in task
Adds a new comment to an existing task
Add comment in project
Adds a new comment to an existing project
Create general time log
Creates a general time log entry for the portal
Add user to project
Adds a new user to a specific project
Create milestone
Creates a new milestone in a project
Associate team to a project
Adds a team to an existing project
Create task list
Creates a new task list in a project
Add client user to company
Adds a new client user to the company
Create task in layout
Creates a new task in a project under a specific layout
Create issue time log
Creates a time log entry for an existing issue
Create customer
Creates a new customer in the portal
Add client user to project
Adds a new client user to a specific project
Add followers to task
Adds the specified users as followers to a task
Create task or subtask
Creates a new task or subtask in a project
Associate client company to a project
Associates an existing client company with a specific project
Add comment in issue
Adds a new comment to an existing issue
Create issue
Creates a new issue in a project
Create event
Creates a new event in the portal
Create time log for task
Records hours worked on a specific task
Create project in layout
Creates a new project in under a specific layout
Create issue in layout
Creates a new issue in a project under a specific layout
Add user to portal
Adds a new user to the portal
Create project
Creates a new project in the portal
Update issue in layout
Updates the details of an existing issue by ID under a specific layout
Update project
Updates the details of an existing project by ID
Update issue
Updates the details of an existing issue by ID
Approve task timelog
Approves a time log entry for a task
Update milestone
Updates the details of an existing milestone by ID
Update task or subtask
Updates the details of an existing task or subtask by ID
Update task time log
Updates the details of an existing task time log
Update task in layout
Updates the details of an existing task by ID under a specific layout
Update time log
Updates the details of an existing general time log
Update project in layout
Updates the details of an existing project by ID under a specific layout
Approve issue timelog
Approves a time log entry for an issue
Approve time log
Approves a general time log entry
Update task list
Updates the details of an existing task list by ID
Update issue timelog
Updates the details of an existing issue time log entry
Update customer
Updates the details of an existing customer
Fetch milestone by ID
Fetches the details of an existing milestone by its ID
Fetch task list
Fetches the details of an existing task list
Fetch project by search term
Fetches the details of an existing project matching a search term like name or key
Fetch option
Fetches the available options for a specific field
Fetch tag
Fetches the details of an existing tag
Fetch time log
Fetches the details of an existing time log entry by the start end date time, project, owner and billing type
Fetch task in project
Fetches the details of an existing task by ID in a specific project
Fetch team
Fetches the details of an existing team by ID or Name in the portal
Fetch customer in a project
Fetches the details of all customer associated with a specific project
Fetch customer
Fetches the details of an existing customer
Fetch CRM deals
Fetches the CRM deals associated with a project
Fetch project by ID
Fetches the details of an existing project by its ID
Fetch user in portal
Fetches the details of a user by ID or email in portal
Fetch issue in project
Fetches the details of an existing issue in a project
Fetch task by search term
Fetches the details of an existing task matching a search term like key or name
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
What is Zoho Projects?
Zoho Projects is online project management software that helps you efficiently collaborate with your teams. You can create projects and tasks, set milestones, file issues, and keep track of everything from one place.
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