Integrate Teamwork Desk with Zoho Sprints

Send information between Teamwork Desk and Zoho Sprints automatically, without writing any code, using Zoho Flow.

Build your own integrations between Teamwork Desk and Zoho Sprints

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Supported triggers and actions

Integrate Teamwork Desk and Zoho Sprints using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer reply

Triggers when a customer sends a reply

New agent reply

Triggers when an agent sends a reply

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Updated customer details

Triggers when the details of a customer are updated

New ticket

Triggers when a new ticket is created

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

Sprint created in portal

Triggers when a new sprint is created in an existing portal

Sprint completed in portal

Triggers when a sprint from a project is completed in the selected portal

Epic created

Triggers when a new epic is created in the selected project

Sprint started in portal

Triggers when a new sprint is started in an existing portal

Task created

Triggers when a new task is created

Comment added in sprint

Triggers when a comment is added to a sprint

Sprint created

Triggers when a new sprint is created in the selected project

Bug added

Triggers when a new bug is created in the selected sprint

Sprint updated

Triggers when the details of an existing sprint are updated

Project updated

Triggers when the details of an existing project are updated

Log hour added

Triggers when a new log hour is added

Item added in portal

Triggers when a new item is added to a portal

Sprint updated in portal

Triggers when the details of a sprint are updated in an existing portal

Log hour updated

Triggers when an existing log hour is updated

Project created

Triggers when a new project is created in the selected team

Item updated

Triggers when the details of an existing item are updated

Sprint started

Triggers when a sprint is started in the selected project

Story created in sprint

Triggers when a new story is created in the selected sprint

Comment added to item

Triggers when a new comment is added to an item

Item completed in portal

Triggers when an item's status is changed to completed in the selected portal

Sprint completed

Triggers when a sprint is completed in the selected project

Item added in sprint

Triggers when a new item is created in the selected sprint

All Actions - Actions are the automated tasks

Link task to ticket

Links a task to a ticket

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Unassign ticket

Unassigns the selected ticket

Update ticket

Updates the details of an existing ticket

Update customer

Updates the details of an existing customer

Reply to ticket

Adds a reply to the selected ticket

Assign ticket

Assigns the selected ticket to a user

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

Add user

Adds a new user to the selected project

Create epic

Creates a new epic

Start sprint

Starts the selected sprint

Create item

Creates a new item

Create sprint

Creates a new sprint in the selected project

Add sprint comment

Adds a new comment to a sprint

Create subitem

Creates a new subitem for the specified item

Complete sprint

Completes the selected sprint

Create log hour

Creates a new log hour

Create project

Creates a new project in the selected team

Schedule meeting

 Schedules a meeting based on details entered by the user

Add item comment

Adds a new comment for an item

Add user to a sprint

Adds a new user to the selected sprint

Update item status

Updates the status of an existing item by ID

Update item

Updates an item based on its id

Fetch item status by ID

Fetch item status by ID

Fetch priority

Fetches the priority by given name or ID

Fetch user in team

Fetches a user by email address in the selected team

Fetch release by ID

Fetches a release by ID

Fetch sprint

Fetches a sprint based on its ID

Fetch item

Fetches an item in a project by its name

Fetch item detail

Fetches the details of an item in a sprint by item ID

Fetch epic

Fetches an existing epic by ID

Fetch user in project

Fetches a user by email in the selected project

Fetch user in sprint

Fetches the details of a user in the selected sprint by email address

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Zoho Sprints?

Zoho Sprints is a free online agile project management tool with scrum, agile reports and collaboration capabilities for software development teams.

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