Integrate Typeform with Groove
Send information between Typeform and Groove automatically, without writing any code, using Zoho Flow.
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Create a ticket in Groove whenever a new submission is made in Typeform
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Groove for new form submission in Typeform.
How it works
- The flow triggers when a new entry is submitted in the selected form in Typeform.
- Zoho Flow starts a new ticket for your customer in Groove.
Create a ticket in Groove whenever a new submission is made in Typeform
Typeform + Groove
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Supported triggers and actions
Integrate Typeform and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Entry submitted
Triggers when a new entry is submitted in the selected form
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Find customer
Fetches customer profile details using email address
What is Typeform?
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What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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