Integrate Usedesk with Breeze

Send information between Usedesk and Breeze automatically, without writing any code, using Zoho Flow.

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Create a task in Breeze for new tickets created in Usedesk

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Breeze for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Breeze.
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Create a task in Breeze for new tickets created in Usedesk

Usedesk + Breeze

Build your own integrations between Usedesk and Breeze

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Supported triggers and actions

Integrate Usedesk and Breeze using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New client

Triggers when a new client is created

New ticket

Triggers when a new ticket is created

Project created

Triggers when a new project is created

Task updated

Triggers when a task is updated

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch agent by ID

Fetch details of an agent using id

Create task

Creates a new task

Create project

Creates a new project

Create to-do list

Creates a new to-do list for a task

Create to-do

Creates a new to-do in to-do list

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is Breeze?

Breeze is a simple project management application that provides features like boards, time tracking, to-dos and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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CEO, iDAYit

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

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