Integrate Usedesk with Flow
Send information between Usedesk and Flow automatically, without writing any code, using Zoho Flow.
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Create action items in your Flow for newly generated tickets in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Flow for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected workspace in Flow.
Create action items in your Flow for newly generated tickets in Usedesk
Usedesk + Flow
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Supported triggers and actions
Integrate Usedesk and Flow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New client
Triggers when a new client is created
New ticket
Triggers when a new ticket is created
Project updated
Triggers when the details of an existing project are updated
Task created
Triggers when a new task is created
Task updated
Triggers when the selected task is updated
Project created
Triggers when a new project is created
Team created
Triggers when a new team is created
All Actions - Actions are the automated tasks
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch agent by ID
Fetch details of an agent using id
Create task
Creates a new task in the selected workspace
Post comment
Posts a comment in the selected task
What is Usedesk?
Usedesk customer support application
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What is Flow?
Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.
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Logic
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Custom functions
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