Integrate Usedesk with LiquidPlanner
Send information between Usedesk and LiquidPlanner automatically, without writing any code, using Zoho Flow.
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Generate a task within your LiquidPlanner for fresh tickets initiated in Usedesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your LiquidPlanner for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in LiquidPlanner.
Generate a task within your LiquidPlanner for fresh tickets initiated in Usedesk
Usedesk + LiquidPlanner
Build your own integrations between Usedesk and LiquidPlanner
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Supported triggers and actions
Integrate Usedesk and LiquidPlanner using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New client
Triggers when a new client is created
New ticket
Triggers when a new ticket is created
Task created or updated
Triggers when a task is created or updated
Client added or updated
Triggers when a new client is added or details of an existing client are updated
Document created or updated
Triggers when a document is created or updated
Package added or updated
Triggers when a package is added or updated
Project created or updated
Triggers when a project is created or updated
Comment created or updated
Triggers when a comment is created or updated
All Actions - Actions are the automated tasks
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch agent by ID
Fetch details of an agent using id
Create package
Creates a new package
Create task
Creates a new task
Create event
Creates a full day event
Create project
Creates a new project
Create folder
Creates a new folder
Create milestone
Creates a new milestone
What is Usedesk?
Usedesk customer support application
What is LiquidPlanner?
LiquidPlanner is project management software for teams. Manage time and resources flexibly, set dependencies, and ensure punctual delivery with deadline alerts.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
