Integrate Usedesk with Trigger
Send information between Usedesk and Trigger automatically, without writing any code, using Zoho Flow.
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Generate a task within your Trigger for fresh tickets initiated in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Trigger for newly generated tickets in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected project in Trigger.
Generate a task within your Trigger for fresh tickets initiated in Usedesk
Usedesk + Trigger
Build your own integrations between Usedesk and Trigger
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Supported triggers and actions
Integrate Usedesk and Trigger using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New client
Triggers when a new client is created
New ticket
Triggers when a new ticket is created
Task created
Triggers when a new task is created in the selected project
Company created
Triggers when a new company is created
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch agent by ID
Fetch details of an agent using id
Create project
Creates a new project
Create company
Creates a new company
Create task
Creates a new task in the selected project
What is Usedesk?
Usedesk customer support application
Similar apps
What is Trigger?
Trigger is a project management application that lets you track time, get updates on certain or all tasks, and create invoices from time sheets.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
