Integrate WOZTELL with Zendesk
Send information between WOZTELL and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when a WhatsApp message is received in WOZTELL
Integrate WOZTELL with Zendesk using Zoho Flow. Whenever a WhatsApp message is received in WOZTELL, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a WhatsApp message is received in WOZTELL.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a WhatsApp message is received in WOZTELL
WOZTELL + Zendesk
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Supported triggers and actions
Integrate WOZTELL and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
WhatsApp message sent
Triggers when a WhatsApp message is sent
WhatsApp message delivered
Triggers when a WhatsApp message is delivered
WhatsApp message received
Triggers when a WhatsApp message is received
WhatsApp message read
Triggers when a WhatsApp message is read
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Send WhatsApp session message
Sends a sessioned message via Whatsapp
Send WhatsApp template message
Sends a WhatsApp template message to the specified phone numbers
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is WOZTELL?
WOZTELL is a conversational platform that lets you manage customer communications across platforms such as WhatsApp, Facebook, Instagram, and Webchat.
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Learn more >Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
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Technical Engineer, Master Liveaboards
