Integrate X (Twitter) with SolarWinds Service Desk
Send information between X (Twitter) and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate X (Twitter) and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Tweet liked
Triggers when the selected user likes a tweet
Search term mentioned
Triggers when there is a mention of the search term
Follower added for specified user
Triggers when the specified user gets a new follower
Tweet made by user
Triggers when a selected user tweets
Tweet posted
Triggers when you post a new tweet
Follower added
Triggers when you get a new follower
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Release
Triggers when a new release is created in your service desk
New Incident
Triggers when a new incident is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Contract
Triggers when a new contract is created
New Hardware
Triggers when a new hardware is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create tweet
Creates a new tweet
Fetch user
Fetches the details of the specified user
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is X (Twitter)?
X (Twitter) is a social media platform that lets you tweet, retweet, follow people or pages, and search for people and tweets. It lets you use hashtags to categorize and filter, reply to someone's tweet, and more.
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What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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