Integrate Zendesk with Collect Reviews
Send information between Zendesk and Collect Reviews automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when new review is posted for a product or company in Collect Reviews
Integrate Collect Reviews with Zendesk using Zoho Flow. Whenever new review is posted for a product or company in Collect Reviews, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when new review is posted for a product or company in Collect Reviews.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when new review is posted for a product or company in Collect Reviews
Collect Reviews + Zendesk
Build your own integrations between Zendesk and Collect Reviews
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Supported triggers and actions
Integrate Zendesk and Collect Reviews using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
New company review
Triggers when new review is posted for a company
New product review
Triggers when new review is posted for a product
New review
Triggers when new review is posted for a product or company
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Post order
Posts a new order
Post company review
Posts a new company review
Post product review
Posts a new product review
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Collect Reviews?
Collect Reviews lets you collect reviews with customizable templates. You can use these reviews to improve your service and increase sales conversions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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