Integrate Zendesk with Microsoft Entra ID

Send information between Zendesk and Microsoft Entra ID automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Microsoft Entra ID

Connect Zendesk and Microsoft Entra ID with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Microsoft Entra ID using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Add license to user

Adds a new license subscription to an existing user

Create group

Creates a new group

Remove license from user

Removes a license subscription from an existing user

Create user

Creates a new user

Add user to group

Subscribes a user to an existing group

Update user

Updates the details of an existing user

Update group

Updates the details of an existing group

Fetch group

Fetches the details of an existing group

Fetch device

Fetches the details of an existing device by display name

Fetch user

Fetches the details of an existing user

Remove users from a group

Removes a user from an existing group

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

What is Microsoft Entra ID?

Microsoft Entra ID is an identity and access management platform that can help you manage user identities and access to your apps, data, and resources.

IT Security Microsoft

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Webhook triggers

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Logic

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Custom functions

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