Integrate Zendesk with Snipe-IT

Send information between Zendesk and Snipe-IT automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zendesk and Snipe-IT using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

User created

Triggers when a new user is created

Maintenance created

Triggers when a new maintenance is created

Model created

Triggers when a new model is created

Asset created

Triggers when a new asset is created

License created

Triggers when a new license created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create model

Creates a new model

Create user

Creates a new user

Create maintenance

Creates a new maintenance

Create asset

Creates a new asset

Update user

Updates the details of an existing user

Update asset

Updates the details of an existing asset

Fetch department

Fetches the details of an existing department

Fetch status label

Fetches the details of an existing status label

Fetch group

Fetches the details of an existing group

Fetch location

Fetches the details of an existing location

Fetch model

Fetches the details of an existing model

Fetch supplier

Fetches the details of an existing supplier

Fetch asset

Fetches the details of an existing asset

Fetch user

Fetches the details of an existing user

Fetch company

Fetches the details of an existing company

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

What is Snipe-IT?

Snipe-IT is an open-source asset management system that can help you manage software licenses, hardware assets, accessories, and more.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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