Integrate Zendesk with Ziflow
Send information between Zendesk and Ziflow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Ziflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
Comment added or updated
Triggers when a new comment is added or when an existing comment is updated
Proof updated
Triggers when the details of an existing proof are updated
Review completed
Triggers when a proof review is completed
Proof created
Triggers when a new proof is created
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create comment
Creates a new comment in the specified proof
Create guest
Creates a new guest
Add reviewer
Adds a reviewer to the specified stage on the proof
Create proof
Creates a new proof
Complete review or make decision
Makes a decision or marks the specified review as complete based on the reviewer's proof role
Create folder
Creates a new folder
Update user
Updates the details of an existing user
Like comment
Likes a comment in the specified proof
Update proof
Updates the details of an existing proof
Update reviewer
Updates the details of an existing reviewer
Update folder
Updates the details of an existing folder
Update guest
Updates the details of an existing guest
Fetch comment
Fetches a comment in an existing proof using its ID
Fetch user
Fetches the details of an existing user using their email address or ID
Fetch guest or user
Fetches the details of an existing contact (guest or user) using their email address or ID
Fetch reviewer
Fetches the details of an existing reviewer using ID or email address
Fetch proof
Fetches the details of an existing proof using its ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Ziflow?
Ziflow is a creative collaboration and online proofing solution that lets you create approval workflows and review all your creative content from a single platform.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
