Integrate Zendesk with Zoho Commerce
Send information between Zendesk and Zoho Commerce automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Zoho Commerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
New order
Triggers when a new order is received
Shipped order
Triggers when an order is shipped
Canceled order
Triggers when an order is canceled
Declined order
Triggers when an order is declined
Product created
Triggers when a new product is created
Confirmed order
Triggers when an order is confirmed
Product updated
Triggers when the details of an existing product are updated
Sales order payment received
Triggers when a sales order payment is received
Delivered order
Triggers when an order is delivered
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create contact
Creates a new contact
Create category
Creates a new category
Create coupon
Creates a new coupon
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create variant
Creates a new variant for the specified product
Update product
Updates the details of an existing product
Mark order as confirmed
Marks the status of the specified order as confirmed
Update category
Updates the details of the existing category by ID
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as paid
Marks the status of the specified order as paid
Mark order as shipped
Marks the status of the specified order as shipped
Update variant
Updates the details of an existing variant
Mark order as void
Marks the status of the specified order as void
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch product - By name
Fetches the details of an existing product by name
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch contact
Fetch the details of an existing contact by ID
Fetch category by ID
Fetches the details of the existing category by ID
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By ID
Fetches the details of an existing variant by ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
