

Integrate Zendesk with Zoho Commerce
Send information between Zendesk and Zoho Commerce automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Zendesk and Zoho Commerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket updated
Triggers when the details of a ticket is updated

Organization created
Triggers when a new organization is created

User created
Triggers when a new user is created

Ticket created
Triggers when a new ticket is created

Product created
Triggers when a new product is created

Product updated
Triggers when the details of an existing product are updated

Delivered order
Triggers when an order is delivered

Canceled order
Triggers when an order is canceled

Declined order
Triggers when an order is declined

New order
Triggers when a new order is received

Shipped order
Triggers when an order is shipped

Confirmed order
Triggers when an order is confirmed

Sales order payment received
Triggers when a sales order payment is received
All Actions - Actions are the automated tasks

Create Organization
Creates a new organization

Add Tag
Adds tag to the selected ticket

Create Ticket
Creates a new ticket

Create User
Creates a new user

Create Request
Creates a new ticket in a verified end user's account

Update Organization
Updates an existing organization

Update User Details
Updates an existing user's details

Update Ticket
Updates an existing ticket status or adds comments

Add Comment
Adds comment to the selected ticket

Fetch Organization
Fetches the details of an existing organization

Fetch User
Fetches the details of an existing user by ID

Fetch Ticket
Fetches a ticket by ID

Create product
Creates a new product

Create variant
Creates a new variant for the specified product

Create coupon
Creates a new coupon

Invite member to portal
Invites a member to the selected portal using email address

Update variant
Updates the details of an existing variant

Update product
Updates the details of an existing product

Mark order as delivered
Marks the status of the specified order as delivered

Mark order as confirmed
Marks the status of the specified order as confirmed

Mark order as shipped
Marks the status of the specified order as shipped

Mark order as void
Marks the status of the specified order as void

Fetch customer - By ID
Fetches the details of an existing customer by ID

Fetch sales order
Fetches the details of an existing sales order

Fetch variant - By SKU
Fetches the details of an existing variant by SKU

Fetch product - By name
Fetches the details of an existing product by name

Fetch variant - By name
Fetches the details of an existing variant by name

Fetch variant - By ID
Fetches the details of an existing variant by ID

Fetch product - By ID
Fetches the details of an existing product by ID

Fetch customer - By email address
Fetches the details of an existing customer by email address
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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Build comprehensive workflows using
Webhook triggers
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Learn more >Logic
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Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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