Integrate Zendesk with Zoho Commerce

Send information between Zendesk and Zoho Commerce automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zendesk and Zoho Commerce using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Product created

Triggers when a new product is created

Product updated

Triggers when the details of an existing product are updated

Delivered order

Triggers when an order is delivered

Canceled order

Triggers when an order is canceled

Declined order

Triggers when an order is declined

New order

Triggers when a new order is received

Shipped order

Triggers when an order is shipped

Confirmed order

Triggers when an order is confirmed

Sales order payment received

Triggers when a sales order payment is received

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create product

Creates a new product

Create variant

Creates a new variant for the specified product

Create coupon

Creates a new coupon

Invite member to portal

Invites a member to the selected portal using email address

Update variant

Updates the details of an existing variant

Update product

Updates the details of an existing product

Mark order as delivered

Marks the status of the specified order as delivered

Mark order as confirmed

Marks the status of the specified order as confirmed

Mark order as shipped

Marks the status of the specified order as shipped

Mark order as void

Marks the status of the specified order as void

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch sales order

Fetches the details of an existing sales order

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Fetch product - By name

Fetches the details of an existing product by name

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch variant - By ID

Fetches the details of an existing variant by ID

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch customer - By email address

Fetches the details of an existing customer by email address

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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