Integrate Zoho CRM with ServiceDesk Plus Cloud
Send information between Zoho CRM and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact, or updates it if the email already exists in Zoho CRM when a release task details are updated in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zoho CRM using Zoho Flow. Whenever a release task details are updated in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new contact, or updates it if the email already exists in Zoho CRM. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a release task details are updated in ServiceDesk Plus Cloud.
- Zoho Flow creates a new contact, or updates it if the email already exists in Zoho CRM.
Create a new contact, or updates it if the email already exists in Zoho CRM when a release task details are updated in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zoho CRM
Create a new contact, or updates it if the email already exists in Zoho CRM when an existing release note is updated in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zoho CRM using Zoho Flow. Whenever an existing release note is updated in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new contact, or updates it if the email already exists in Zoho CRM. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing release note is updated in ServiceDesk Plus Cloud.
- Zoho Flow creates a new contact, or updates it if the email already exists in Zoho CRM.
Create a new contact, or updates it if the email already exists in Zoho CRM when an existing release note is updated in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zoho CRM
Create a new contact, or updates it if the email already exists in Zoho CRM when an existing request is updated in the selected template in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zoho CRM using Zoho Flow. Whenever an existing request is updated in the selected template in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new contact, or updates it if the email already exists in Zoho CRM. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing request is updated in the selected template in ServiceDesk Plus Cloud.
- Zoho Flow creates a new contact, or updates it if the email already exists in Zoho CRM.
Create a new contact, or updates it if the email already exists in Zoho CRM when an existing request is updated in the selected template in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zoho CRM
Create a new contact, or updates it if the email already exists in Zoho CRM when a new project task worklog is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zoho CRM using Zoho Flow. Whenever a new project task worklog is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new contact, or updates it if the email already exists in Zoho CRM. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new project task worklog is created in ServiceDesk Plus Cloud.
- Zoho Flow creates a new contact, or updates it if the email already exists in Zoho CRM.
Create a new contact, or updates it if the email already exists in Zoho CRM when a new project task worklog is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zoho CRM
Create a new contact, or updates it if the email already exists in Zoho CRM when a new request is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zoho CRM using Zoho Flow. Whenever a new request is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new contact, or updates it if the email already exists in Zoho CRM. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new request is created in ServiceDesk Plus Cloud.
- Zoho Flow creates a new contact, or updates it if the email already exists in Zoho CRM.
Create a new contact, or updates it if the email already exists in Zoho CRM when a new request is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zoho CRM
Create a new contact, or updates it if the email already exists in Zoho CRM when a new asset is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zoho CRM using Zoho Flow. Whenever a new asset is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new contact, or updates it if the email already exists in Zoho CRM. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new asset is created in ServiceDesk Plus Cloud.
- Zoho Flow creates a new contact, or updates it if the email already exists in Zoho CRM.
Create a new contact, or updates it if the email already exists in Zoho CRM when a new asset is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zoho CRM
Build your own integrations between Zoho CRM and ServiceDesk Plus Cloud
Connect Zoho CRM and ServiceDesk Plus Cloud with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho CRM and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New contact
Triggers when a new contact is created
New note
Triggers when a new note is added
New module entry
Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)
New lead
Triggers when a new lead is created
User created or updated
Triggers when the details of an existing user are created or updated
Entry created or updated
Triggers when a record entry is created or updated
New module
Triggers when a new module is created
Updated module entry
Triggers when an entry is updated in the selected module
New user
Triggers when a new user is created
Updated deal
Triggers when an existing deal is updated
Asset created
Triggers when a new asset is created
Release task created
Trigger when a new release task is created
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Release note created
Triggers when a new release note is created
Release task updated
Triggers when a release task details are updated
Requester created
Triggers when a new requester is created
Project created
Triggers when a new project is created
Request updated
Triggers when the details of an existing request are updated
Problem created
Triggers when a new problem is created in a template
Release created
Triggers when a new release is created
Request task created
Triggers when a new request task is created
Request created in template
Triggers when a new request is created in the selected template
Project task worklog created
Triggers when a new project task worklog is created
Change status updated
Triggers when the status of an existing change is updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request approved
Triggers when an existing request is approved
Project task created
Trigger when a new task is created in project
Release status updated
Triggers when the status of an existing release is updated
Project member added
Triggers when a new member is added in project
Project task updated
Triggers when an existing task is updated
Project updated in template
Triggers when a project is updated under selected template
Note created
Triggers when a new note is created
Request task worklog created
Triggers when a request task worklog is created
Release note updated
Triggers when an existing release note is updated
Milestone comment added
Triggers when a new comment is added in milestone
Release updated
Triggers when the details of an existing release are updated
Request worklog created
Triggers when a new request worklog is created
Request task updated
Triggers when the details of an existing request task are updated
Change created
Triggers when a new change is created
Milestone updated
Triggers when a milestone is updated
Project task comment added
Triggers when a new project task comment is added
Notification sent
Triggers when a user sends a notification
Milestone created
Triggers when a new milestone is created
All Actions - Actions are the automated tasks
Convert lead to contact
Converts a lead to a contact
Un-enroll cadence
Un-enrolles a record from the cadence
Enroll cadence
Enrolls an existing record to a cadence
Draft email
Drafts an email for the selected record
Update related module entry
Relates an entry in this module with an entry in another module
Create or update lead
Creates a new lead. Updates the lead details if the email already exists.
Send mail merge
Sends a mail merge with details of the selected record
Remove tags
Removes tags from the specified record
Create or update module entry
Creates a new module entry. Updates the module entry if it already exists
Add tags
Adds tags to the specified record
Create or update contact
Creates a new contact. Updates the contact details if the email already exists.
Update module entry
Updates the specified module entry
Add user
Adds a new user
Send email template
Sends an email to the specified users
Raise signal
Raises a signal to Zoho CRM
Add note
Adds a note to the selected module
Create module entry
Creates a new module entry (eg., Leads, Deals, etc)
Update user
Updates the details of an existing user based on user ID
Fetch contact
Fetches a contact by email address, unique ID, or name
Fetch lead
Fetches a lead by email address or unique ID
Clone module entry
Clones an existing module entry
Fetch user
Fetches the details of an existing user by name or email address
Fetch deal
Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage
Fetch account
Fetches an account by its name or unique ID
Fetch email template
Fetches an email template by name
Fetch event
Fetches an event by its title or unique ID
Fetch inventory template
Fetches an inventory template using ID
Cancel call
Cancels a event
Delete module entry
Deletes the specified entry
Fetch product
Fetches a product by its name or unique ID
Fetch module entry
Fetches a module entry by the specified values
Create project task worklog
Creates a new project task worklog
Create request task
Creates a new request task
Create project task
Creates a new task in a project
Create change
Creates a new change
Create project
Creates a new project
Add project member
Adds a new project member
Create technician
Creates a new technician
Create milestone task worklog
Creates a new milestone task worklog
Create milestone
Creates a new milestone
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create request note
Creates a note for the selected request
Create request worklog
Creates a new request worklog
Create requester
Creates a new requester
Add milestone comment
Adds a new milestone comment
Create problem
Creates a new problem
Add solution
Adds a new solution
Associate release with change
Associates a release with an existing change
Create release
Creates a new release
Create request task worklog
Creates a new request task worklog
Create release note
Creates a note for the selected release
Create release task
Creates a new task in a release
Create request
Creates a new request
Send Notification
Sends a request notification
Associate request with problem
Associates a request with a specific problem
Associate release with problem
Associates a release with a problem
Update change
Updates the details of an existing change
Update milestone
Updates the details of an existing milestone
Update requester
Updates the details of an existing requester based on ID
Update release task
Updates the details of an existing release task
Update project task
Updates the details of an existing project task
Update Release
Updates the details of an existing release
Update problem
Updates the details of an existing problem
Update project
Updates the details of an existing project
Update request
Updates the details of an existing request
Update technician
Updates the details of an existing technician
Fetch release attribute
Fetches the details of release attributes by name
Fetch request by internal ID
Fetches a request using its internal ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch solution topic
Fetches a solution topic by its name
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch release UDF attributes
Fetches the user-defined field (UDF) attributes of a release by name
Fetch release task
Fetches the details of an existing release task by id or title
Find a request attribute
Fetches a request attribute by its name
Fetch release
Fetches the details of an existing release by its id or display id or title
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches the user-defined field (UDF) attributes of a change by name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Fetch project by ID
Fetches the details of an existing project by ID
Fetch project task
Fetches the details of an existing project task by ID
Fetch request by ID
Fetches the details of an existing request by ID
What is Zoho CRM?
Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.
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What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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