Integrate Zoho SalesIQ with Direct Mail for Mac

Send information between Zoho SalesIQ and Direct Mail for Mac automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zoho SalesIQ and Direct Mail for Mac using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Conversation missed

Triggers when a conversation is missed

Conversation completed

Triggers when a conversation is completed

Department created

Triggers when a new department is created to the specified portal

Conversation created

Triggers when a new conversation is created

Conversation participants added

Triggers when participants are invited to the chat

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation participants deleted

Triggers when a participant is removed from a conversation

Operator added

Triggers when a new operator is added

Conversation attender updated

Triggers when an operator picks up a chat

Conversation rated

Triggers when a conversation is rated

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Deleted address

Triggers when an address is deleted from your address group

Campaign sent

Triggers when an email campaign is sent

New address

Triggers when a new address is added to your group

Updated address

Triggers when an address in your group is unsubscribed, hard bounced, or otherwise updated

All Actions - Actions are the automated tasks

Create article

Creates a new article

Associate operators to department

Associates operators to the selected department

Send message to latest conversation

Sends a message to the latest conversation

Disable department

Disables the selected department

Update operator status

Updates the status of an existing operator

Enable department

Enables the selected department

Add address

Adds a new address

Update address

Updates an existing address

Fetch address

Fetches an address by email

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

Similar apps

What is Direct Mail for Mac?

Direct Mail for Mac is email marketing software. You can pick templates from the gallery, view live previews as you type, and check how your emails will look in different email clients.

Email

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Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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