Integrate Asana with SupportBee

Send information between Asana and SupportBee automatically, without writing any code, using Zoho Flow.

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Create action items in your Asana for newly generated tickets in SupportBee

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Asana for fresh tickets initiated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Create action items in your Asana for newly generated tickets in SupportBee

SupportBee + Asana

Build your own integrations between Asana and SupportBee

Connect Asana and SupportBee with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Asana and SupportBee using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Task created

Triggers when a new task is created

Task or subtask updated

Triggers when the details of an existing task or subtask are updated

Project updated

Triggers when the details of an existing project are updated

Task or subtask created

Triggers when a new task or subtask is created

Subtask created

Triggers when a new subtask is created

Task section changed

Triggers when a change is made to a task section

Project created

Triggers when a new project is created

Workspace or organization created

Triggers when a new workspace or organization is created

Task completed

Triggers when an existing task is completed

User added

Triggers when a new user is added to the selected workspace

Task tagged

Triggers when a task is tagged to the selected project

Team created

Triggers when a team is created in the selected organization

Tag added

Triggers when a new tag is added to the selected workspace

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create project in team

Creates a new project in the selected team

Create task

Creates a new task in the selected project

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create project from template

Creates a new project from the selected template

Create subtask

Creates a new subtask under the specified task

Create project in workspace

Creates a new project in the selected workspace

Create task in project

Creates a new task with custom fields in the selected project

Add task to section

Adds a new task to the specified section

Create task from template

Creates a new task from the selected template

Create story

Creates a new story for the specified task

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Update task in project

Updates the details (include custom fields) of an existing task

Fetch task

Fetches a task by its GID

Fetch user

Fetches the details of an existing user by email

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

Create Ticket

Creates a new ticket

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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