Integrate Atera with Kayako

Send information between Atera and Kayako automatically, without writing any code, using Zoho Flow.

Build your own integrations between Atera and Kayako

Connect Atera and Kayako with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Atera and Kayako using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket resolved

Triggers when an existing ticket is resolved or closed

Alert created

Triggers when a new alert is created

Conversation created

Triggers when a new conversation is created

User created

Triggers when a new user account is created

All Actions - Actions are the automated tasks

Add contact

Creates a new contact

Create ticket

Creates a new ticket

Create alert

Creates a new alert

Add customer

Creates a new customer

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch alert

Fetches the details of an existing alert using alert ID

Fetch contact

Fetches the details of an existing contact using contact ID

Fetch customer

Fetches the details of an existing customer using customer ID

Add tags to organization

Adds tags to an existing organization

Add tags to conversation

Adds the specified tags to an existing conversation

Create organization

Creates a new organization

Create conversation

Creates a new conversation

Create user

Creates a new user account and profile

Update conversation

Updates the details of an existing conversation

Update organization

Updates the details of an existing organization

Update user

Updates the details of an existing user

Find organization

Finds the details of an existing organization

Find conversation

Finds the details of an existing conversation

Find user

Finds the details of an existing user

What is Atera?

Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.

ITSM

What is Kayako?

Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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