Integrate Atera with Respond.io

Send information between Atera and Respond.io automatically, without writing any code, using Zoho Flow.

Build your own integrations between Atera and Respond.io

Connect Atera and Respond.io with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Atera and Respond.io using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket resolved

Triggers when an existing ticket is resolved or closed

Alert created

Triggers when a new alert is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Add contact

Creates a new contact

Create ticket

Creates a new ticket

Create alert

Creates a new alert

Add customer

Creates a new customer

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch alert

Fetches the details of an existing alert using alert ID

Fetch contact

Fetches the details of an existing contact using contact ID

Fetch customer

Fetches the details of an existing customer using customer ID

Create or update contact

Creates a new contact or updates the details of an existing contact

Add tag

Adds a tag to the specified contact

Create contact

Creates a new contact

Add comment

Adds a comment to a specified contact

Send attachment message

Sends an attachment message to a specific contact through specific channel

Send message

Sends a message to a specific contact through specific channel

Send email message

Sends an email message to a specific contact through specific channel

Add space tag

Adds a space tag

Update space tag

Updates the details of an existing space tag

Update contact

Updates the details of an existing contact

Fetch message

Fetches the details of an existing message using ID

Fetch contact

Fetches the details of an existing contact

Remove tag

Removes a tag from the specified contact

Remove space tag

Removes a space tag

What is Atera?

Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.

ITSM

What is Respond.io?

Respond.io is an AI-powered customer conversation management platform that helps businesses automate customer communication, capture leads, drive engagements, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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